Porter - Customer Care Specialist

2 weeks ago


Godalming, Surrey, United Kingdom Chartwells - Independent Full time

We're seeking a skilled Porter to contribute to the smooth operation of Chartwells, a leading provider of food and hospitality services. As a Porter, you will play a vital role in maintaining high standards of customer care and cleanliness.

Key responsibilities will include:

  • Assisting in keeping public areas clean and tidy
  • Supporting housekeeping, restaurant, and banqueting staff with setup and furniture movement
  • Handling reception duties, such as booking theatre tickets or making restaurant reservations
  • Responding to customer requests and ensuring their safety
  • Running errands and performing other tasks as required

Our ideal candidate will be adaptable, a brilliant communicator, and possess experience delivering high-quality customer care. They will also be able to work under pressure and demonstrate exceptional timekeeping and reliability.

As a member of the Chartwells team, you will have the opportunity to progress your career with a company that values its people, celebrates individuality, and rewards employees who go beyond the plate.

Chartwells - Independent is committed to creating a culture where everyone feels valued, respected, and able to reach their full potential. We believe in diversity and inclusion, and we want our colleagues to feel empowered to be themselves at work.



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