Team Leader

2 weeks ago

Bolton, Bolton, United Kingdom Costa Coffee Full time

Lead the Way with Costa Coffee

We're on the hunt for a talented Team Leader to join our dynamic team at Costa Coffee. As a Barista Maestro, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

About the Role

As a Team Leader, you'll be the face of our store, leading a team of Baristas to deliver unbeatable experiences. You'll be responsible for:

  • Supporting your colleagues to deliver exceptional customer service
  • Driving sales and revenue growth through effective leadership and coaching
  • Training and accrediting new Baristas to ensure they meet our high standards
  • Staying up-to-date with new recipes and ranges, and sharing your knowledge with the team
  • Ensuring high standards are maintained across the store, from quality of espresso to monthly coffee excellence scores

About You

We're looking for someone who is passionate about coffee and people, with a proven track record of leadership experience in a fast-paced environment. You'll need to be reliable, flexible, and willing to learn and take on new challenges.

What We Offer

We're proud to offer a range of benefits, including:

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme, with huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, with instant cashback and savings at a range of retailers

About Us

At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included. You can be you at Costa.

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