Support Engineer

13 hours ago


London Area, United Kingdom Fitzrovia IT Limited Full time
1st Line Support Engineer

Fitzrovia IT Limited is seeking an experienced 1st Line Support Engineer to join our expanding service desk team.

This role involves resolving technical issues, delivering high-quality customer care, and escalating problems to ensure timely delivery of services.

Key Responsibilities:
  • Provide technical support for Microsoft Windows Server 2016 – 2022, Microsoft 365, Active Directory, and Windows 10/11 operating systems.
  • Assist with Apple OS and Apple Mac support, as well as laptop/desktop and thin client support.
  • Utilize excellent communication skills to resolve customer issues efficiently.
Requirements:
  • Microsoft Windows Server 2016 – 2022, Microsoft 365, Active Directory, and Windows 10/11 operating system experience.
  • Apple OS and Apple Mac support experience.
  • Excellent communication and problem-solving skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced 1st Line Support Engineer looking for a new challenge, please submit your application.



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