Client Success Specialist

1 day ago


Plymouth, Plymouth, United Kingdom TQR Full time

TQR is seeking a results-driven Business Development Executive to drive client success and revenue growth in the Plymouth area.

About the Role:

This is an excellent opportunity for a motivated and experienced account manager to lead high-value client relationships and develop strategic plans to drive business growth.

Key Responsibilities:

The successful candidate will have the following responsibilities:

  • Lead Client Relationships:
  • Manage and develop a portfolio of high-value clients, acting as their primary point of contact.
  • Drive Growth:
  • Identify opportunities to expand existing accounts and upsell/cross-sell solutions to meet and exceed revenue targets.
  • Strategic Planning:
  • Develop and implement account strategies to deliver exceptional service and long-term value for clients.
  • Collaboration:
  • Work closely with internal teams to ensure seamless delivery of products and services.
Requirements:

To excel in this role, you should have:

  • Experience:
    • A proven track record of success in account management, sales, or client services.
    • Expertise in the training sector is a strong advantage.
  • Skills:
    • Exceptional communication, negotiation, and interpersonal skills.
    • Strong analytical and problem-solving abilities.
    • Proficiency in CRM tools and Microsoft Office Suite.
  • Education:
    • A bachelor's degree in business, marketing, or a related field (preferred).
  • Other:
    • Familiarity with the Plymouth market or surrounding region is beneficial.
    • A valid driver's license and willingness to travel as needed.


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