Client Support Specialist
4 weeks ago
We are seeking a skilled Client Support Specialist to join our team at Blink Payment. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of support.
Key Responsibilities:- Manage and resolve customer support tickets in a professional and diligent manner
- Take full ownership of the end-to-end support process, from initial report to resolution
- Meticulous record-keeping on Salesforce
- Engage with clients through various support channels, including phone, email, and live chat
- Support and maintain key relationships with other departments within the business
- Excellent attention to detail and organizational skills
- 1+ years' experience working within a client support team
- Excellent communication and interpersonal skills
- Alignment with Blink's core values: Bring a positive vibe, stay switched on, be a problem solver, nothing is too much
- Ability to maintain a personable and professional manner
- A fast-growing, privately owned business with opportunities for growth and development
- 26 Days Annual Leave + Bank Holidays
- An additional day of annual leave for your Birthday
- Private Health Insurance (Vitality)
- Access to Perkbox, our flexible benefits portal
- Matched pension contributions up to 6%
- Enhanced maternity/paternity leave
- Frequent company social events + quarterly company off-sites
- Learning & Development Opportunities
- Pool, Table Tennis, and Darts in the office
- Free fruit (no, we're not joking)
- £50 voucher per year to purchase Blink clothing
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Client Support Specialist
3 weeks ago
Manchester, United Kingdom Blinkpayment Full time{"h1": "Client Support Specialist", "p": "At Blink Payment, we're looking for a skilled Client Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional support to our clients, ensuring their experience with our platform is seamless and hassle-free.", "ul": [{"li": "Manage and resolve...
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Client Support Specialist
3 weeks ago
Manchester, United Kingdom Blinkpayment Full time{"h1": "Client Support Specialist", "p": "At Blink Payment, we're looking for a skilled Client Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional support to our clients, ensuring their experience with our platform is seamless and hassle-free.", "ul": [{"li": "Manage and resolve...
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Manchester, United Kingdom Blinkpayment Full timeClient Support SpecialistWe are seeking a skilled Client Support Specialist to join our team at Blink Payment. As a key member of our customer support team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage and resolve customer support tickets in a professional and...
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