Client Support Specialist
3 weeks ago
Blink Payment is revolutionizing the payments landscape with its cutting-edge online platform and dedicated UK-based team.
We're seeking a talented Client Support Specialist to join our mission, ensuring a best-in-class experience for our customers.
Key Responsibilities:- Deliver exceptional customer support through various channels, including phone, email, and live chat
- Take ownership of the end-to-end support process, from initial report to resolution
- Maintain accurate records on Salesforce
- Build strong relationships with clients and internal departments
- 1+ years' experience in client support
- Excellent communication and interpersonal skills
- Attention to detail and organizational skills
- Alignment with Blink's core values: positivity, problem-solving, and a can-do attitude
- 26 Days Annual Leave + Bank Holidays
- Private Health Insurance (Vitality)
- Access to Perkbox - our flexible benefits portal
- Matched pension contributions up to 6%
- Enhanced maternity/paternity leave
- Frequent company social events + quarterly company off-sites
- Learning & Development Opportunities
We're a fast-growing, privately owned business with a passion for innovation and customer satisfaction. If you're a motivated and customer-focused individual, we'd love to hear from you
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Manchester, United Kingdom Blinkpayment Full time{"h1": "Client Support Specialist", "p": "At Blink Payment, we're looking for a skilled Client Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional support to our clients, ensuring their experience with our platform is seamless and hassle-free.", "ul": [{"li": "Manage and resolve...
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Manchester, United Kingdom Blinkpayment Full time{"h1": "Client Support Specialist", "p": "At Blink Payment, we're looking for a skilled Client Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional support to our clients, ensuring their experience with our platform is seamless and hassle-free.", "ul": [{"li": "Manage and resolve...
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