Senior Billing and Administration Manager

1 month ago


Nuneaton, Warwickshire, United Kingdom undisclosed Full time

Job Summary

Nuneaton and Bedworth Borough Council is a small, yet ambitious organisation with a strong commitment to delivering exceptional services to our community. As a key member of our team, you will play a vital role in ensuring the highest possible standards are achieved in billing and administration of Council Tax and Non-Domestic Rates.

Key Responsibilities

  • Lead a team in handling all aspects of billing and administration, taking a holistic approach to collection of monies owed to the council.
  • Utilise excellent communication skills to engage with customers via phone, in person, and through written correspondence.
  • Work collaboratively with colleagues to achieve shared goals and objectives.
  • Contribute to the development of policies and procedures to improve service delivery.

What We Offer

Nuneaton and Bedworth Borough Council is a great place to work, offering a wide range of benefits, including flexible working, a competitive pension scheme, generous holiday allowance, and childcare vouchers. As a forward-thinking organisation, we are committed to investing in our staff and providing opportunities for career growth and development.

English Language Requirements

This post is subject to the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. All applications must be submitted via our online application form.



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