Wellness and Recreation Assistant
2 days ago
Located in the heart of the Shropshire countryside, our 4-star hotel offers a unique and tranquil atmosphere, perfect for relaxation and rejuvenation.
Job Title: Leisure AssistantWe are looking for a dedicated Leisure Assistant to join our team at Albrighton Hall Hotel & Spa. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring our guests have an unforgettable experience.
Key Responsibilities:- Regularly check the water quality in the Jacuzzi and Pool to ensure a safe and enjoyable experience for our guests.
- Perform regular backwashes for the Jacuzzi and Pool to maintain their cleanliness and functionality.
- Maintain the high standards of cleanliness and hygiene in the sauna, steam room, and ice room, including regular cleaning and upkeep of facilities.
- Provide excellent customer service by assisting with telephone calls and booking spa days for our guests.
- Conduct comprehensive gym inductions for new members, ensuring they are familiar with the equipment and facilities.
- Ensure the gym is a well-maintained, clean, and safe environment and report any maintenance-related issues to management.
- Customer service experience
- Attention to detail
- IT proficiency
- Effective communication skills
- $40,000 - $45,000 per annum (dependent on experience)
- Ongoing support, training, and development opportunities
- 28 days holiday per annum, including Bank Holidays
- Stakeholder Pension entitlement
- Discounted hotel room rates
- Ongoing incentives and rewards
- Meals on duty
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