2nd Line Service Desk Engineer
1 month ago
Xact Placements Limited is seeking a skilled 2nd Line Service Desk Engineer to join their team in Bristol. As a key member of the service desk, you will provide technical support to customers over the phone and email, while maintaining accurate records in the ticketing system. Your responsibilities will include managing escalated tickets from 1st line members, maintaining internal documentation, and attending customer sites when required. To be successful in this role, you will need experience in a similar position, preferably in an MSP environment, and excellent communication skills. You should also have a strong understanding of Microsoft Desktop & Server, Exchange, Active Directory, and 365, as well as VMware/Hyper-V and firewall configuration. Knowledge of ITIL is also essential. In return, you will receive a competitive salary of £30,000-£34,000 per annum, depending on experience.
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2nd Line Service Desk Engineer
4 weeks ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeWe are seeking a skilled 2nd Line Service Desk Engineer to join our team at Xact Placements Limited in Bristol.Main Responsibilities:Provide exceptional technical support to customers via phone and email, ensuring timely resolution of issues and maintaining accurate ticketing records.Manage escalated tickets from 1st line support members, applying...
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2nd Line Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeWe are seeking a skilled 2nd Line Service Desk Engineer to join our team at Xact Placements Limited in Bristol.Main Responsibilities:Provide exceptional technical support to customers via phone and email, ensuring timely resolution of issues and maintaining accurate ticketing records.Manage escalated tickets from 1st line support members, applying...
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2nd Line Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeWe are seeking a skilled 2nd Line Service Desk Engineer to join our team at Xact Placements Limited in Bristol.Main Responsibilities:Provide exceptional technical support to customers via phone and email, ensuring timely resolution of issues and maintaining accurate ticketing records.Manage escalated tickets from 1st line support members, applying...
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2nd Line Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeWe are seeking a skilled 2nd Line Service Desk Engineer to join our team at Xact Placements Limited in Bristol.Main Responsibilities:Provide exceptional customer support via phone and email, ensuring timely resolution of technical issues.Manage escalated tickets from 1st line support, utilizing strong problem-solving skills to resolve complex technical...
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2nd Line Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeWe are seeking a skilled 2nd Line Service Desk Engineer to join our team at Xact Placements Limited in Bristol.Main Responsibilities:Provide exceptional customer support via phone and email, ensuring timely resolution of technical issues.Manage escalated tickets from 1st line support, utilizing strong problem-solving skills to resolve complex technical...
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2nd Line Service Desk Engineer
4 weeks ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeWe are seeking a skilled 2nd Line Service Desk Engineer to join our team at Xact Placements Limited in Bristol.Main Responsibilities:Provide exceptional technical support to customers via phone and email, ensuring timely resolution of issues and maintaining accurate ticketing records.Manage escalated tickets from 1st line support members, applying...
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IT Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeMain ResponsibilitiesWe are seeking a skilled Service Desk Engineer to join our team at Xact Placements Limited in Bristol. As a Service Desk Engineer, you will be responsible for providing 2nd Line Support to customers over the phone and email, while maintaining the ticketing system up-to-date.You will also manage tickets escalated from 1st line members,...
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IT Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeMain ResponsibilitiesWe are seeking a skilled Service Desk Engineer to join our team at Xact Placements Limited in Bristol. As a Service Desk Engineer, you will be responsible for providing 2nd Line Support to customers over the phone and email, while maintaining the ticketing system up-to-date.You will also manage tickets escalated from 1st line members,...
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IT Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeMain ResponsibilitiesWe are seeking a skilled Service Desk Engineer to join our team at Xact Placements Limited in Bristol. As a Service Desk Engineer, you will be responsible for providing 2nd Line Support to customers over the phone and email, while maintaining the ticketing system up-to-date.You will also manage tickets escalated from 1st line members,...
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IT Service Desk Engineer
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeMain ResponsibilitiesWe are seeking a skilled Service Desk Engineer to join our team at Xact Placements Limited in Bristol. As a Service Desk Engineer, you will be responsible for providing 2nd Line Support to customers over the phone and email, while maintaining the ticketing system up-to-date.You will also manage tickets escalated from 1st line members,...
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2nd Line Onsite Support Specialist
1 month ago
Bristol, Bristol, United Kingdom Ultima Full timeJob Title: 2nd Line Onsite Support EngineerUltima is seeking a highly skilled 2nd Line Onsite Support Engineer to join our team. As a key member of our managed service division, you will be responsible for providing infrastructure managed service and IT support to our customers and their IT teams.Main Responsibilities:Support the Team Lead in identifying and...
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2nd Line Onsite Support Specialist
1 month ago
Bristol, Bristol, United Kingdom Ultima Full timeJob Title: 2nd Line Onsite Support EngineerUltima is seeking a highly skilled 2nd Line Onsite Support Engineer to join our team. As a key member of our managed service division, you will be responsible for providing infrastructure managed service and IT support to our customers and their IT teams.Main Responsibilities:Support the Team Lead in identifying and...
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Service Desk Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom Tria Recruitment Full timeJob Title: Service Desk Team LeadMy client, a leading legal firm, is seeking an experienced IT Service Desk Team Lead to join their team. This role will involve providing technical support at a 1st and 2nd-line level, as well as line-managing a small team of 1st-line support professionals.Key Responsibilities:Dealing with 1st- and 2nd-line queries in a...
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Service Desk Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom Tria Recruitment Full timeJob Title: Service Desk Team LeadMy client, a leading legal firm, is seeking an experienced IT Service Desk Team Lead to join their team. This role will involve providing technical support at a 1st and 2nd-line level, as well as line-managing a small team of 1st-line support professionals.Key Responsibilities:Dealing with 1st- and 2nd-line queries in a...
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IT Service Desk Team Lead
6 days ago
Bristol, Bristol, United Kingdom Tria Full timeJob Title: IT Service Desk Team LeadJob Summary: We are seeking an experienced IT Service Desk Team Lead to join our team at Tria. As a key member of our IT department, you will be responsible for providing technical management and people management for a small team of 1st-line level support analysts.Key Responsibilities:Dealing with 1st- and 2nd-line...
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2nd Line IT Support Specialist
1 month ago
Bristol, Bristol, United Kingdom In Technology Group Full time2nd Line IT Support EngineerRole: 2nd Line IT Support EngineerLocation: BristolSalary: £32,000 - Hybrid After ProbationA leading technology company is seeking a skilled 2nd Line IT Support Engineer to join their dynamic IT department.The ideal candidate will have experience working with the latest technologies, including Office 365, Azure, and Server 2022....
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2nd Line IT Support Specialist
1 month ago
Bristol, Bristol, United Kingdom In Technology Group Full time2nd Line IT Support EngineerRole: 2nd Line IT Support EngineerLocation: BristolSalary: £32,000 - Hybrid After ProbationA leading technology company is seeking a skilled 2nd Line IT Support Engineer to join their dynamic IT department.The ideal candidate will have experience working with the latest technologies, including Office 365, Azure, and Server 2022....
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IT Service Desk Engineer Position
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeAbout the RoleXact Placements Limited is seeking a skilled Service Desk Engineer to join our team in Bristol.This is a hybrid opportunity with an alternating shift pattern, including an afternoon shift.Main ResponsibilitiesProvide 2nd Line Support to customers via phone and email, ensuring timely updates to the ticketing system.Manage tickets escalated from...
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IT Service Desk Engineer Position
1 month ago
Bristol, Bristol, United Kingdom Xact Placements Limited Full timeAbout the RoleXact Placements Limited is seeking a skilled Service Desk Engineer to join our team in Bristol.This is a hybrid opportunity with an alternating shift pattern, including an afternoon shift.Main ResponsibilitiesProvide 2nd Line Support to customers via phone and email, ensuring timely updates to the ticketing system.Manage tickets escalated from...
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2nd Line IT Support Specialist
2 weeks ago
Bristol, Bristol, United Kingdom In Technology Group Full time2nd Line IT Support EngineerRole: 2nd Line IT Support EngineerLocation: BristolSalary: £27,000 - £32,000 - Hybrid After ProbationA leading IT company is seeking a skilled 2nd Line IT Support Engineer to join their dynamic team in Bristol.The ideal candidate will have experience working with the latest technologies, including Office 365, Azure, and Server...