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Retail Operations Director

1 month ago

Hamilton, South Lanarkshire, United Kingdom BT Group Full time

About BT Group

We're creating an energising culture at EE that makes it an even better place to build a career. Our people keep customers happy with great service, and our network is keeping their digital lives connected. We're at the top of our game, and this is your chance to join us.

At EE, we value diversity and welcome applications from all sections of the community. We offer flexible working options and emergency time off for dependants in addition to generous maternity and paternity leave.

We're looking for someone who can lead large teams to strong commercial results. You'll need to be self-motivated and proactive, with established coaching and development skills.

The Opportunity

As Retail Operations Director, you'll oversee one of our stores and get downright chills about the opportunities retail can offer. You'll look after our people and products to create a retail experience nobody can beat.

You'll have a track record of inspirational leadership in a large/high-profile store and demonstrate mobility within a local area. You'll also collaborate with our Regional Managers to create long-term succession strategies.

Your Key Responsibilities

  1. Create and manage a relaxed, welcoming customer-focused environment.
  2. Establish a culture of high-performance that focuses on both fiscal and behavioural KPIs.
  3. Identify and harness new retail opportunities.
  4. Lead, engage and develop your talented team of people.

What's In It For You?

  • The opportunity to significantly increase your earnings through commission, rewards and incentives.
  • Huge discounts on EE & BT products.
  • Support in carving your own career path.
  • A Season Ticket Travel Loan.
  • Vacation days so you can give back to your local community.
  • Optional Private Healthcare and Dental.

Salary Range: £60,000 - £80,000 per annum (dependent on experience)