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Team Member
2 months ago
Welcome to Wells & Co, where we're passionate about delivering exceptional customer experiences and serving up delicious food and drinks in a warm and welcoming atmosphere.
About the RoleWe're seeking a talented and motivated Front of House staff member to join our team in Peterborough. As a key member of our team, you'll be responsible for delivering an outstanding customer experience, working closely with our kitchen staff to ensure seamless service, and contributing to a positive and supportive team environment.
Key Responsibilities- Take ownership of the customer journey, ensuring every guest has a memorable experience
- Take accurate orders and work collaboratively with kitchen staff to deliver prompt and efficient service
- Ensure payments and receipts are accurate and processed efficiently
- Confidently recommend menu and drinks options to guests
- Monitor service standards and report any incidents or issues to management
- Contribute to a positive and proactive team environment
- Previous experience working in a hospitality or customer-facing environment
- Passion for food and drink, with a keen eye for detail
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
- A results-driven and ambitious individual, keen to develop their career and grow with our company
We offer a competitive hourly rate, 28 days' holiday, company pension scheme, and a range of other benefits to support your well-being and career development. If you're passionate about delivering exceptional customer experiences and working in a fast-paced and dynamic environment, we'd love to hear from you
