Field Service Technician

4 weeks ago


Bradford, Bradford, United Kingdom Elevation Recruitment Group Full time

Elevation Recruitment Group is seeking a skilled Field Service Technician to join their team. As a Field Service Technician, you will be responsible for providing on-site technical support for the sales, installation, and maintenance of customer production equipment and systems.

The ideal candidate will have a Level 3 Electrical qualification or equivalent, with a solid understanding of mechanical systems, electrical circuits, and control systems. They will also have experience working in a customer-facing field service engineer or technical support role, ideally in a chemical manufacturing environment.

The successful candidate will be responsible for:

  • Carrying out routine service calls to maintain and service equipment
  • Providing technical support for troubleshooting and reactive maintenance needs
  • Conducting service visits on a preventative and reactive basis as required
  • Undertaking service and repair of products and systems to deliver against customers' requirements
  • Coordinating and communicating with customers on all repair activities to maximise uptime/reliability
  • Supporting the territory in business development and maintenance of existing accounts
  • Liaising with third-party vendors about additional support, spares purchasing, and equipment storage
  • Keeping accurate records and management reports and providing training to customers and colleagues to ensure knowledge transfer and best practices

The successful candidate will be a positive and responsible attitude towards independent work, with excellent communication (written and verbal) and interpersonal skills, and a logical and analytical approach to trouble-shooting.

They will also be willing to travel up to 50% of the time, with flexibility for occasional emergency cover at customer sites outside normal working hours, including weekends.

Apply now to discuss this opportunity further.



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