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Field Service Technician

2 months ago


Cambridge, Cambridgeshire, United Kingdom Recruit4staff Full time
Job Title: Field Service Engineer

Recruit4staff is proud to be representing a leading Manufacturing / Engineering company in their search for several Field Service Engineers to work in their facility in Cambridge.

Job Summary:

We are seeking a skilled Field Service Engineer to join our team in Cambridge. As a Field Service Engineer, you will be responsible for maintaining, servicing, and repairing third-party equipment. You will provide excellent customer service through product knowledge and customer interaction.

Key Responsibilities:

  • Complete all service, repair, warranty, and inspection jobs allocated daily to a high-quality standard.
  • Build strong rapport and relationships with customers through professional behavior and a customer-focused mindset.
  • Troubleshoot, investigate, and resolve standard technical problems that arise, ensuring ongoing customer satisfaction.
  • Develop skills and knowledge of the organisation's products and services.
  • Comply with all legal and company standards, such as the code of conduct and H&S practices.

Requirements:

  • Mechanical/Electrical Engineering qualifications/time served (essential).
  • Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems (essential).
  • Able to read and follow electrical wiring diagrams.
  • Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding.
  • Good IT literacy, numeracy, and analytical skills.

What We Offer:

  • Salary £36,000 - £37,500 per annum (depending on experience).
  • Regular Overtime / payable Monday to Saturday X1.5 and Sunday X2.
  • 45 hours per week.
  • Monday to Friday 8 AM to 5 PM.
  • 25 days holiday + bank holidays.
  • Company Van.
  • Company Laptop and phone.
  • Ongoing training and future development.
  • Death in service.
  • Company Pension.

Location:

The Field Service Engineer position is commutable from Cambridge, Peterborough, Northampton, Chelmsford, Bedford, Milton Keynes, and Luton.