Machine Tool Field Service Expert

4 days ago


Birmingham, Birmingham, United Kingdom Wynne Consulting Full time
Job Overview

Wynne Consulting is seeking an experienced Machine Tool Field Service Engineer to join their team in the West Midlands region. This role offers a competitive salary of £32,000 - £37,000 per annum, plus company car, bonus, and overtime.

The ideal candidate will have completed an engineering apprenticeship and possess 2-3 years of field service experience in machine tools or equivalent engineering maintenance background. Strong mechanical and electrical engineering aptitude is essential, with a focus on Roboshot products installation, commissioning, breakdown, and preventative maintenance.

Key Responsibilities
  • Installation/Commissioning, Breakdown, and Preventative Maintenance of Roboshot Products
  • Attend customer sites in the UK & Ireland with overnight stays, providing exceptional customer operation/maintenance training
  • Deliver reports and customer satisfaction documents post-job completion
  • Foster customer satisfaction through excellent workmanship and attitude, ensuring flexible working hours to meet customer expectations
Required Skills and Qualifications
  • Mechanical, Electrical, Hydraulic, and Pneumatic Knowledge
  • Proven experience in a Machine Tool Field Service role, with knowledge of FANUC Controls and EDM Wire Cut machines a plus (full training provided)
  • Good analytical and problem-solving skills, effective verbal and listening communication skills
Personal Attributes
  • A positive 'can-do' attitude, high-quality work ethic, and strong IT literacy
  • A clean full driving license, ideally holding a BTEC, relevant City & Guilds, or NVQ qualification within the Engineering Industry, with post-qualification practical experience


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