Marcus by Goldman Sachs Trainer and Analyst

2 weeks ago


Birmingham, Birmingham, United Kingdom WeAreTechWomen Full time
Transforming client experiences through expert training

WeAreTechWomen's Wealth Management division is looking for an exceptional Learning and Development Trainer to join our team in Birmingham. As a key member of our Learning and Development team, you will be responsible for designing and delivering training programs that enhance employee knowledge, skills, and performance. Your work will contribute to fostering a culture of continuous learning and development within Marcus.

Your Key Responsibilities:
  • Design and deliver training sessions, utilizing various delivery methods to engage participants and ensure effective knowledge transfer.
  • Evaluate the effectiveness of training programs, using assessments, feedback surveys, and other evaluation methods to identify areas for improvement.
  • Collaborate with business stakeholders and SMEs to identify training needs and develop comprehensive learning objectives.
  • Develop training materials, including presentations, e-learning modules, videos, and job aids, to meet identified learning needs.

Requirements:
  • Minimum 1 year's experience in a Learning and Development role, preferably in a similar industry or sector.
  • Strong understanding of customer service fundamentals and adult learning principles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.

Estimated Salary: £52,000 - £62,000 per annum

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