E-commerce Product Development Manager

3 weeks ago

London, Greater London, United Kingdom Rem Associates Ltd. Full time

Rem Associates Ltd. is seeking a highly skilled E-commerce Product Development Manager to drive business growth through the development and deployment of an end-to-end portfolio of commerce services, increasing Gross Profit (GP) by introducing new customers and enhancing offerings to existing customers.

The successful candidate will act as an evangelist within the Business Development (BD) and Account Management community for E-commerce solutions and services, driving adoption and growth while providing Subject Matter Expertise in support of awareness and sales to new and existing customers. This includes leveraging and coordinating the full range of solutions to meet the needs of our UK-based E-commerce customers.

A key responsibility of this role is leading significant, complex, and strategic product sales, developing product sales support (pre-sales, collateral, cost models, solution templates, case studies, competitive positioning), and driving efficiency and effectiveness of business development efforts, including commercial and operational templating.

The ideal candidate will lead product channel development involving BD teams, account management, operations, and external partners, acting as a coach to ensure the transfer of skills from Retail into cross-regional teams to accelerate the adoption of E-commerce best practices across all sectors.

This role requires accountability for product customer satisfaction, as measured through Post-Order Review (POR), Net Promoter Score (NPS), and net growth, and will deliver product growth targets through effective pipeline development and management.

Around £80,000 per annum salary package is offered for this exciting opportunity, which also involves driving the Product Management process (including specification, roadmap, and continuous improvement), delivering improvements to products, sustaining competitive advantage, and enhancing market share.

Additionally, you will lead product development, innovation, and future investment planning (reporting to the Product Board).

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