Performance Improvement Specialist

2 weeks ago


Bury St, Suffolk, United Kingdom JD Full time

Job Title: Learning and Development Manager

We are looking for a skilled Learning and Development Manager to join our team. As a key member of our organization, you will play a crucial role in driving business performance by enhancing the skills and knowledge of our colleagues.

The salary for this role is £50,000 - £60,000 per annum, depending on experience. Our benefits include incremental holiday allowance, staff discount, exclusive colleague bike discount scheme, discounted gym membership, personal development opportunities, and access to apprenticeships and accredited qualifications.

About the Role:

You will be responsible for designing, implementing and evaluating training and development initiatives to enhance performance within retail. This will involve working closely with area & regional managers to improve team KPI delivery, identify trends, and work in partnership to improve areas of concern through effective individual and team development activities.

Responsibilities:

  • Scope, design and deliver performance-focused development sessions and coaching activity to retail audiences.
  • Work with stakeholders to identify learning needs and develop solutions.
  • Conduct follow-up activity to ensure impact after development interventions.
  • Role-model a growth mindset throughout the business by staying up to date with current theory within Learning & Development and adult learning.

Requirements:

  • Excellent communication skills and stakeholder management.
  • Competency in individual and group coaching skills and techniques.
  • High quality, passionate and inclusive learning facilitation skills that create an exciting environment.
  • Proven track record of delivering learning activity which is focused on performance development and aligned to business objectives.
  • Strong commercial mindset with ability to analyse data to inform further development needs.
  • Strong project management skills.
  • Excellent computer literacy skills, including MS Office.


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