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German Customer Support Specialist
2 months ago
Bucks & Berks Recruitment PLC is seeking a highly motivated and customer-focused German Customer Support Executive to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Provide top-notch customer support to clients in German, ensuring timely and effective resolution of queries and issues.
- Collaborate with internal stakeholders to identify and capitalize on opportunities to upsell and cross-sell services.
- Develop and maintain a deep understanding of our products and services to provide informed and personalized support.
- Contribute to the development and implementation of customer service strategies and initiatives.
Requirements:
- Fluency in German language (spoken and written).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
