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Audi Workshop Manager

2 months ago


Guildford, Surrey, United Kingdom Jago Consultants Full time

Job Title: Audi Workshop Controller

Job Summary:

We are seeking an experienced Audi Workshop Controller to join our team at Jago Consultants. As a key member of our operations team, you will be responsible for the day-to-day management of our Audi workshop, ensuring that all aspects of workshop operations are running smoothly and efficiently.

Key Responsibilities:

  • Workshop Management: You will be responsible for the overall management of the workshop, including the allocation of work to technicians, tooling and equipment management, and health and safety procedures.
  • Work Issuing: You will be responsible for issuing work to technicians in a timely and efficient manner, taking into account loading and commitment to customers as agreed by the reception team.
  • Process Management: You will ensure that all workshop processes meet guidelines on retail, internal, and warranty procedures.
  • Progress Updates: You will provide regular updates on the progress of work through the workshop, highlighting any potential concerns and taking preventative measures to avoid any impact on customer satisfaction.
  • Team Management: You will be responsible for managing a team of technicians and ensuring that they have the necessary tools and equipment to perform their duties efficiently.

Requirements:

  • Experience: You will have previous experience as a Master Technician, Workshop Controller, or Service Manager in a main dealership.
  • Skills: You will have a strong understanding of workshop processes and be able to motivate and lead a team to achieve high levels of customer satisfaction.
  • Qualifications: You will have a full driving license.

Working Hours:

Monday to Friday: 08:00 - 17:00 (45 hours per week)

Saturday: 08:00 (on a rota basis)