Venue Experience Manager

5 days ago


London, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

Duty Manager Night Job Description

As a Duty Manager Night at Cineworld Cinemas Ltd, you will be responsible for leading our team in delivering exceptional customer service, ensuring the smooth operation of the venue during night shifts, and maintaining health and safety standards. This role requires strong leadership and communication skills, as well as the ability to work effectively under pressure.

You will be rewarded with competitive pay, including double pay on bank holidays and sales bonuses, as well as various benefits, such as unlimited free cinema tickets and discounts.

Main Responsibilities:
  1. Lead the team in delivering exceptional customer service
  2. Manage stock levels and perform cash handling tasks
  3. Address customer complaints in a professional manner
  4. Develop and implement strategies to improve customer satisfaction
  5. Monitor health and safety standards and report any issues
  6. Work collaboratively with other departments to achieve business objectives

The estimated annual salary for this role is £32,000 - £42,000 based on the location and industry standards.



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