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Management Supervisor

2 months ago

Canterbury, Kent, United Kingdom Heals Full time
About the Role

We are seeking a skilled and experienced supervisor to oversee and manage our Heal's Concession in Fenwick, Canterbury. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of merchandising, stock control, and administration.

Key Responsibilities
  • Plan, organize, and execute store operations to achieve sales targets and customer satisfaction goals.
  • Lead and motivate a team of sales associates to deliver exceptional customer service and achieve sales targets.
  • Monitor and control stock levels, merchandise displays, and visual merchandising to ensure a compelling and engaging customer experience.
  • Manage store administration, including payroll, scheduling, and inventory management.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
Requirements

To be successful in this role, you will need:

  • At least 2 years of supervisory experience in a retail environment, preferably in furniture sales.
  • Strong leadership and communication skills to motivate and inspire a team.
  • Excellent organizational and time management skills to prioritize tasks and meet deadlines.
  • A customer-focused approach to drive sales growth and improve customer satisfaction.
About Heal's

Heal's is a leading furniture retailer with a rich history of innovation and design excellence. We are passionate about delivering exceptional customer experiences and creating a culture of excellence within our teams.