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Accommodation Office Team Leader
2 months ago
We are seeking a highly motivated and experienced Accommodation Office Team Leader to join our team at Co-Operative Energy Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and leading a team of colleagues to achieve our business objectives.
Key Responsibilities:- Customer Service: Provide excellent customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Team Leadership: Lead and motivate a team of colleagues to achieve our business objectives, providing guidance and support as needed.
- Store Operations: Oversee the day-to-day operations of the store, ensuring that all tasks are completed efficiently and effectively.
- Community Involvement: Engage with local community groups and participate in community projects to promote our brand and values.
- Customer Focus: Be customer-focused and deliver excellent store experiences.
- Communication Skills: Have excellent communication and interpersonal skills, with the ability to listen, interact, and communicate effectively with customers and colleagues.
- Leadership Skills: Demonstrate leadership skills, with the ability to motivate and inspire a team to achieve our business objectives.
- Flexibility: Be flexible and able to work a range of shifts, including evenings and weekends.
- Confidence: Have confidence and a friendly, approachable nature, with the ability to build strong relationships with customers and colleagues.
We offer a range of benefits, including discounts on all Co-Operative Energy Ltd services, equal wages regardless of age, and a refer a friend scheme. We are committed to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work.
