Fintech Customer Support Specialist

6 days ago


Tyne and Wear, United Kingdom Hadrian's Resourcing Solutions Full time

Role Overview: We are seeking a highly skilled Client Implementation Coordinator to join our team at Hadrian's Resourcing Solutions. As a key member of our Fintech team, you will be responsible for delivering world-class customer support services to our clients.

Key Responsibilities:

  • Provide exceptional customer support through various channels, including voice, chat, email, and social media.
  • Work closely with the Head of Customer Success to develop and implement customer support strategies.
  • Collaborate with cross-functional teams to ensure seamless delivery of customer support services.
  • Identify and resolve customer issues in a timely and professional manner.

Requirements:

  • Proven experience in customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong knowledge of Fintech and customer support principles.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us:

Hadrian's Resourcing Solutions is a leading provider of Fintech customer support services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.


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