Fintech Customer Support Specialist
6 days ago
Role Overview: We are seeking a highly skilled Client Implementation Coordinator to join our team at Hadrian's Resourcing Solutions. As a key member of our Fintech team, you will be responsible for delivering world-class customer support services to our clients.
Key Responsibilities:
- Provide exceptional customer support through various channels, including voice, chat, email, and social media.
- Work closely with the Head of Customer Success to develop and implement customer support strategies.
- Collaborate with cross-functional teams to ensure seamless delivery of customer support services.
- Identify and resolve customer issues in a timely and professional manner.
Requirements:
- Proven experience in customer support or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong knowledge of Fintech and customer support principles.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
About Us:
Hadrian's Resourcing Solutions is a leading provider of Fintech customer support services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
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