Internal Sales Representative
7 months ago
FinTech is recruiting on behalf of our client for an experienced Internal Sales Representative to join their team based in Cramlington.
This is a full-time and permanent role over 39.5 hours per week.
Main duties include:
- Builds relationships and trust with customer accounts and Territory Managers through open and interactive communication to support sales growth and brand loyalty.
- Seeks to better understand every customer’s business needs, requirements & expectations to provide the best possible solution.
- Provides & manages timely pricing/quoting to customers to include quote follow up activities with customer.
- Proactive management of company generated leads and development funnel to include follow-up and status reports in the company system.
- Keeps accurate and detailed records of customer data, communications, opportunities, and call reports utilizing the CRM system.
- Ensures internal and external customer satisfaction by effectively managing the order process from initial point of contact to delivery.
- Provides accurate product information, availability, and order delivery timelines.
- Liaises with the Customer Service teams to ensure customer orders are dispatched in accordance with pre-agreed customer requirements, and local and international compliance legislations.
- A minimum of 3 years of industrial sales experience (preferably in a hydraulic or technical background)
- Must be self-motivated, and able to work in a fast paced, high-performance team environment with mínimal supervision.
- Strong organisational skills and attention to detail with ability to multi-task and adapt to change.
- Ability to influence as well as build relationships both inside and outside the organisation
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: SS004
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