Internal Sales Representative

7 months ago


Newcastle upon Tyne, United Kingdom FinTech Recruitment Solutions Full time

FinTech is recruiting on behalf of our client for an experienced Internal Sales Representative to join their team based in Cramlington.

This is a full-time and permanent role over 39.5 hours per week.

Main duties include:

- Builds relationships and trust with customer accounts and Territory Managers through open and interactive communication to support sales growth and brand loyalty.
- Seeks to better understand every customer’s business needs, requirements & expectations to provide the best possible solution.
- Provides & manages timely pricing/quoting to customers to include quote follow up activities with customer.
- Proactive management of company generated leads and development funnel to include follow-up and status reports in the company system.
- Keeps accurate and detailed records of customer data, communications, opportunities, and call reports utilizing the CRM system.
- Ensures internal and external customer satisfaction by effectively managing the order process from initial point of contact to delivery.
- Provides accurate product information, availability, and order delivery timelines.
- Liaises with the Customer Service teams to ensure customer orders are dispatched in accordance with pre-agreed customer requirements, and local and international compliance legislations.
- A minimum of 3 years of industrial sales experience (preferably in a hydraulic or technical background)
- Must be self-motivated, and able to work in a fast paced, high-performance team environment with mínimal supervision.
- Strong organisational skills and attention to detail with ability to multi-task and adapt to change.
- Ability to influence as well as build relationships both inside and outside the organisation

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: SS004



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