Customer Service Representative

2 weeks ago


London, Greater London, United Kingdom Grosvenor Casinos Full time
Company Overview

Grosvenor Casinos is a leading casino group in the UK, committed to providing a safe and welcoming environment for customers. Our venues are community hubs where people can relax, socialise, and enjoy a range of games, entertainment, and dining options.

We're currently expanding and innovating, creating memorable experiences for everyone. As a valued team member, you'll be at the heart of our customer excellence efforts.


Salary

The annual salary for this position is approximately £28,038, based on full-time hours.


Job Description

This role involves actively assisting in the operation of an efficient admission point, ensuring a professional and welcoming experience for customers. The successful candidate will work within legal requirements and company procedures.

Full- and part-time positions are available, including night shifts and weekends.


Benefits

As a valued team member, you'll receive:

  • Premium pay allowance after midnight
  • Free meal on shift
  • Opportunity for overtime at 1.5 times regular rate
  • An exciting social calendar
  • 50% off food and soft drinks at Mecca and Grosvenor venues

Please note that applicants must be 18+ and have the right to work in the UK.



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