Team Leader

2 months ago

Scarborough, North Yorkshire, United Kingdom EG Group Full time

Job Summary:

We are seeking a dedicated and experienced Team Leader to join our Cooplands bakery team. As a Team Leader, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the bakery in the absence of the Manager, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain high standards of store cleanliness and food preparation.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the Store Manager to achieve business objectives and goals.
  • Recruit, train, and develop team members to ensure they have the skills and knowledge required to excel in their roles.

What We Offer:

  • Competitive hourly rate of £12.25.
  • 25% staff discount on Cooplands products.
  • 28 days annual leave (including bank holidays) with the opportunity to increase to 33 days with long service.
  • Pension scheme.
  • 24/7 access to virtual GP and wellbeing service.
  • Life assurance.
  • Progression and career opportunities.
  • Recognition rewards.
  • Discretionary sickness pay.
  • Access to employee assistance programme.
  • Discretionary bonus scheme.

Requirements:

  • Previous team leader or retail experience, preferably in a bakery or food service environment.
  • Excellent leadership and communication skills.
  • Ability to work flexibly, including evenings and weekends.
  • Strong problem-solving and analytical skills.
  • Passion for delivering exceptional customer service and driving sales growth.

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