Senior Resident Liaison Specialist
1 week ago
**Job Summary:**
We are seeking an experienced Resident Liaison Officer to join our planned maintenance team. The ideal candidate will have strong communication skills and the ability to work independently.
**Key Responsibilities:**
* Be the primary point of contact for clients and tenants regarding job updates and complaints.
* Work closely with the Contract Manager and Site team to ensure client satisfaction and resolve any issues.
* Support the help-desk with emails from sub-contractors and clients.
* Visit tenants as required and conduct condition and customer satisfaction surveys.
* Arrange and book appointments/visits to properties.
**Requirements:**
* Experience working as a Resident Liaison Officer.
* Strong communication skills and ability to work independently.
* Good IT skills and ability to use software applications.
* Ability to work within a team and of your own accord.
**About Us:**
Fortus Recruitment Group Limited is an equal opportunities employer. We take pride in providing exceptional service to our clients and candidates.
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