Senior Resident Liaison Specialist

1 week ago


Beckenham, Greater London, United Kingdom Fortus Recruitment Group Limited Full time
Resident Liaison Officer Opportunity

**Job Summary:**

We are seeking an experienced Resident Liaison Officer to join our planned maintenance team. The ideal candidate will have strong communication skills and the ability to work independently.

**Key Responsibilities:**

* Be the primary point of contact for clients and tenants regarding job updates and complaints.

* Work closely with the Contract Manager and Site team to ensure client satisfaction and resolve any issues.

* Support the help-desk with emails from sub-contractors and clients.

* Visit tenants as required and conduct condition and customer satisfaction surveys.

* Arrange and book appointments/visits to properties.

**Requirements:**

* Experience working as a Resident Liaison Officer.

* Strong communication skills and ability to work independently.

* Good IT skills and ability to use software applications.

* Ability to work within a team and of your own accord.

**About Us:**

Fortus Recruitment Group Limited is an equal opportunities employer. We take pride in providing exceptional service to our clients and candidates.

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