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German and French Language Customer Service Representative
2 months ago
An internationally renowned company is seeking a highly skilled Customer Service Representative with German and French language proficiency to join their team on a full-time, permanent basis.
Key Responsibilities:- Provide exceptional customer service via phone and email in German and French, ensuring a high level of customer satisfaction.
- Assist with customer inquiries and resolve any issues with a friendly and positive approach, utilizing excellent communication skills.
- Develop strong relationships with a diverse and dynamic team to ensure seamless customer interactions.
- Coordinate with couriers to oversee and track shipments, maintaining accurate records and ensuring all customer interactions are well-documented.
- Proven track record of success in a customer service role, with excellent communication skills and a strong team player attitude.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
- Strong problem-solving skills, with a focus on resolving customer issues in a timely and professional manner.
In return, the company offers a competitive salary and a range of company benefits, making this an attractive opportunity for a motivated and customer-focused individual.
