Post Assistant

2 days ago


Reading, Reading, United Kingdom University Partnerships Programme Full time
Job Description

Job Title: Post Assistant

Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Post Assistant. The successful candidate will be responsible for providing exceptional customer service, managing mail and parcel distribution, and maintaining a safe and efficient working environment.

Key Responsibilities:
  • Mail and Parcel Management: Receive, sort, and distribute mail and parcels to residents and staff in a timely and efficient manner.
  • Customer Service: Provide excellent customer service to residents and staff, responding to queries and resolving issues in a professional and courteous manner.
  • Record Keeping: Maintain accurate records and registers of mail and parcel distribution, as well as other relevant documentation.
  • Health and Safety: Ensure a safe working environment by adhering to health and safety protocols and reporting any incidents or hazards.
  • Teamwork: Collaborate with other team members to achieve common goals and objectives.
Requirements:
  • Previous Experience: Previous experience in a customer-facing role or in a similar environment is essential.
  • Communication Skills: Excellent verbal and written communication skills are required to effectively interact with residents and staff.
  • Organizational Skills: Strong organizational skills are necessary to manage multiple tasks and priorities in a fast-paced environment.
  • Teamwork: Ability to work effectively as part of a team to achieve common goals.
Desirable Criteria:
  • Previous Experience: Previous experience in a similar role or in a customer-facing environment is desirable.
  • Health and Safety: Knowledge of health and safety protocols and procedures is desirable.
  • IT Skills: Basic IT skills, including Microsoft Office, are desirable.

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