Restaurant Operations Manager
2 weeks ago
Restaurant Operations Manager - Bridge Street, Peterborough
Job Type: Full Time
Are you a motivated and results-driven individual looking to take your career to the next level? German Doner Kebab is a rapidly growing restaurant brand that is changing the perception of the kebab world. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining market.
We are seeking a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for delivering revenue and profits by developing your team to provide exceptional guest care and service. You will also be in control of your restaurant, controlling costs, brand standards, outstanding food, team building, and providing a unique guest experience.
Key Responsibilities:
- Implement brand standards and policies operationally
- Consistently deliver industry-leading guest service
- Experience with previous openings is ideal but not essential
- Ensure restaurant operational requirements by following brand standards, scheduling, and assigning employees
- Comply with all requirements of Food Safety and Health and Hygiene standards
- Maintain awareness of market trends in the hospitality industry, understanding forthcoming guest initiatives and monitoring what local competitors are doing
- The guest first in everything we do
- Understand P&L, budgets, and managing payroll
- Manage stock levels and availability
- Manage all controllable costs to keep operations profitable
- Understand weekly sales information
- The guest first in everything we do
- Maintain operations by coordinating and enforcing personnel policies and procedures in line with GDK brand standards.
- Provide excellent management guidance to your team including training, development, and leadership.
- Maintain a secure, safe, and healthy environment for your team and your guests.
- Maintain performance management and restaurant team member loyalty by coaching, developing, and disciplining employees where necessary.
- Provide training to improve all team members and utilise cross-training methods to maintain productivity and create an environment where your team can grow their knowledge.
- Update colleagues on business performance, new initiatives, and any issues that will enhance performance.
- The guest first in everything we do
- Understand your guest and fully implement guest recovery where necessary.
- Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements
The guest first in everything we do
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