Restaurant Operations Manager
3 weeks ago
Restaurant Operations Manager
We are seeking a skilled Restaurant Operations Manager to join our Prezzo team. As a Restaurant Operations Manager, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and implementing effective systems and processes.
The Role:
- Lead a team of staff to deliver exceptional customer service and maintain high standards of food quality and presentation.
- Develop and implement effective systems and processes to improve efficiency and productivity.
- Manage staff performance, providing coaching and training to ensure they meet their full potential.
- Work closely with the management team to achieve business objectives and improve customer satisfaction.
Our Offer:
- 50% off food and drink at Prezzo, for you and 11 or your family/friends.
- Free meal on shift.
- TasteCard - free discounts at branded restaurants nationwide.
- Prezzo Perks Discounts - Prezzo's own discounts app, numerous free discounts on high street brands, leisure venues, supermarkets, gyms, online, and at locations.
- 5 family and friends get 25% off food and drink.
- Access to apprenticeships.
- Wagestream - access to your wages early.
- Employee Assistance Programme + GP appointment helpline.
- Eye test.
- Voluntary Bupa dental cover.
- Voluntary UNUM critical illness cover.
- Voluntary Simply Health cash plan.
- ISA investment plans with Cushon.
- Free mortgage advice with Charles Cameron.
- More People Like You recruitment incentive scheme.
- Prezzo service anniversaries.
Our Values:
- One Team - working together, with a common purpose, to achieve our goals.
- Genuine Connection - building genuine relationships, where nothing is too much trouble.
- Drive to Succeed - being bold enough to do the right thing, even when it's hard, to help improve and grow.
- Pride - making memorable moments by caring about everything we do, so everyone leaves wanting to return.
Our Awards:
- 'Excellence in HR Technology' at the HR in Hospitality Awards.
- 'Best use of Benefits Technology' at the Employee Benefits Awards.
- 'Fair Employment' at the Youth Friendly Employer Awards.
- 'Environmental Best Practice' at the International Green Apple Awards.
- 'Best Pizza Restaurant – Chain' at the PAPA Industry Awards.
We have also been nominated for:
- 'Best Mental Health Strategy' at the Employee Benefits Awards.
- 'Recycling excellence' and 'Partnership excellence' at the National Recycling Forum.
We also have a big focus on mental health and wellbeing, and we're proud to have been accredited with the Foundation Level 'London Health Workplace Award'.
At Prezzo, we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from under-represented groups and welcome applications from individuals, regardless of their background.
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