UX Research Lead

3 days ago


London, Greater London, United Kingdom Trinny London Full time

We are seeking a skilled UX Researcher to join our team at Trinny London, a fast-growing luxury beauty brand. As a key member of our UX/UI team, you will play a vital role in shaping the user experience of our products.

About the Role

This is an exciting opportunity for a talented researcher to make a meaningful impact on our business and customers. You will be responsible for conducting qualitative and quantitative research through user interviews, surveys, and usability testing to gather insights on user behaviour and pain points.

Key Responsibilities:

  • Conduct user research studies to identify trends and patterns in user behaviour and preferences
  • Develop and implement research designs, protocols, and analysis plans to ensure high-quality results
  • Collaborate with cross-functional teams to translate research findings into actionable insights that inform design decisions and strategies
  • Design and manage user testing processes, including A/B tests and prototype evaluations, using analytics to validate designs and measure improvements

Requirements:

  • Masters or Ph.D. in Human-Computer Interaction, Psychology, Design, or a related field
  • 3+ years of experience in user research, preferably in digital user experience and technology-focused projects
  • Proven ability to conduct end-to-end research using a variety of methodologies
  • Familiarity with user research tools, such as Google Analytics, Hotjar, or similar
  • Strong analytical and problem-solving skills, with the ability to communicate complex research findings to non-technical stakeholders

We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience, plus benefits including hybrid working, 25 days' holiday, and a comprehensive health scheme. If you are passionate about UX research and want to make a difference in the beauty industry, please apply.

About Trinny London

We are a rapidly growing luxury beauty brand that challenges people to rethink their routines. Our mission is to give our customers the tools they need to be their best. We celebrate diversity and champion inclusivity, welcoming people from all backgrounds to join our team.


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