Senior Voice Systems Specialist
4 weeks ago
About the Role
Eazzi Recruitment Ltd is seeking an experienced Voice Engineer to join our team in Glasgow HQ. As a Voice Systems Specialist, you will play a crucial role in delivering cutting-edge communication solutions, including Microsoft Teams Calling.
Salary and Benefits
We offer a competitive salary of £27,000 - £30,000 per annum, plus quarterly bonuses, 31 days holiday (including public holidays), private healthcare, and an enhanced pension after six months. You will also enjoy flexible hybrid working arrangements, with three days spent in the office.
Key Responsibilities
- Install and commission VoIP/Cloud systems, including MS Teams Calling, ensuring seamless integration and optimal performance.
- Troubleshoot VoIP, SIP, and network issues remotely or onsite, applying your technical expertise to resolve complex problems.
- Support pre- and post-sales design and deployment of platforms, collaborating with stakeholders to deliver exceptional customer service.
- Maintain shared knowledge bases, documenting best practices and lessons learned to enhance team capabilities.
Requirements
- Demonstrated experience with SIP, Voice Gateways, SBC, and VoIP technologies.
- Strong networking skills, including TCP/IP, QoS, and troubleshooting.
- Excellent customer-focused communication skills, with a proven track record of delivering results.
- A full UK driving license, enabling you to travel throughout the UK as required.
What We Offer
- A dynamic work environment, with opportunities for professional growth and development.
- A competitive salary package, including quarterly bonuses and comprehensive benefits.
- The chance to work on cutting-edge projects, leveraging your expertise to drive innovation.
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