ICT Systems and Networking Specialist

2 weeks ago

West Midlands Combined Authority, United Kingdom Inspiremyfuture Full time
ICT Consultant Apprentice

We are seeking a motivated and enthusiastic individual to join our team as an ICT Consultant Apprentice. This exciting opportunity will provide you with the chance to gain valuable skills, knowledge, and experience in IT systems and networking, specifically in Azure Cloud Support.

Key Responsibilities:
  • Provide general and routine ICT support to staff and pupils within the school, including basic IT diagnosis and fix, routine maintenance of resources and equipment, and support of common software packages used in the school.
  • Work with the Line Manager or Network Manager to ensure that the schools receive the best level of service.
  • Assist with occasional lifting of equipment during installations.
  • Learn to maintain an up-to-date and accurate database of school hardware and software.
  • Learn to effectively operate a range of mobile devices, including phones, laptops, and Chromebooks and iPads.
  • Learn to apply structured techniques to common and non-routine problems, testing methodologies, and troubleshooting and analyze problems by selecting the appropriate digital tools and techniques in line with organization guidance and to obtain the relevant logistical support as required.
  • Learn the working knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems, and IT test equipment.
  • Learn the importance of disaster recovery and how a disaster recovery plan works and support manager to maintain this.
  • Assist in the deployment of computer hardware and software around the school.
  • Assist teaching staff with learning activities, ensuring pupils adhere to H&S regulations and instructions.
Requirements:
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above).
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

QA Apprentices have a strong track record of securing permanent employment after completing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

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