Front of House Lead

1 week ago


Clerkenwell, United Kingdom Universal Business Team Full time

**Job Title:** Front of House Manager

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">Job Type:** Full-time

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">About Us:

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We are Universal Business Team, a dynamic and growing company that provides exceptional hospitality services to our clients.

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">Job Description:

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As a Front of House Manager, you will be responsible for leading and managing a small team of hospitality professionals, ensuring seamless service delivery. You will work closely with the kitchen team to ensure food is presented to the highest standard and meets client expectations.

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">Main Responsibilities:

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  • ">
  • Leading and managing a team of hospitality professionals">
  • Managing day-to-day operations, including setting up and clearing down meeting rooms, operating dishwashers, and serving coffee">
  • Collaborating with the kitchen team to ensure food is presented to the highest standard and meets client expectations">
  • Using the event booking system to manage room setups, supplies, and special requests">
  • Maintaining high standards of cleanliness and organisation in all hospitality spaces">
  • Occasionally arranging and managing additional agency staff during busy periods">
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">Requirements:

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  • ">
  • Experience in a customer-facing hospitality role within a high-end corporate environment, luxury hotel, or similar setting">
  • Strong hands-on management experience and a willingness to assist in daily operations">
  • Excellent communication and interpersonal skills">
  • Competency in using event booking systems (training provided if necessary)">
  • A focus on delivering a first-class client experience">
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">What We Offer:

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  • ">
  • Salary: £43,000 - £47,000 per annum">
  • Hours: 07:00 - 15:00 (flexible depending on workload)">
  • Free Lunch">
  • Pension">
  • Travel allowance">
  • 22 days holiday + bank holidays">


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