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Field Engineer

2 months ago

Bath, Bath and North East Somerset, United Kingdom Circle Group Full time
Job Description

Role Summary: We are seeking a highly skilled Field Engineer to join our team at Circle Group. As a Field Engineer, you will be responsible for providing second/third line support, installing and upgrading equipment, and ensuring configuration management information is maintained.

Key Responsibilities:

  • Provide second/third line support, covering installed networks, desktops, mobile devices, and peripherals
  • Install and upgrade equipment including network devices, desktops, peripherals, and VCT builds
  • Diagnose and resolve incidents and problems
  • Ensure configuration management information is maintained
  • Update processes and training materials, as required
  • Work collaboratively with other teams across the organisation

Requirements:

  • Developed Vetting ('DV Clearance') + sole UK national
  • Experience in second/third line support, network and desktop engineering, or technical support
  • Strong problem-solving skills and ability to work independently
  • Excellent communication and teamwork skills

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive team environment