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Food and Beverage Operations Manager

2 months ago

Bexley, Greater London, United Kingdom Valor Hospitality Europe Full time
Job Summary

We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Supervisor. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities
  • Oversee the Food and Beverage team as they carry out their duties, ensuring seamless service delivery and maintaining high standards of quality and cleanliness.
  • Assist in the preparation and serving of food and beverages to guests in a timely and efficient manner, ensuring a pleasant dining experience.
  • Maintain the cleanliness and organization of the dining areas, ensuring compliance with health and safety standards and company policies.
  • Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally, ensuring a positive guest experience.
  • Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Assist in the coordination and execution of events and special functions, ensuring seamless execution and high guest satisfaction.
  • Ensure all areas are well-stocked and presented impeccably at all times, maintaining a high level of visual appeal and ambiance.
Desired Skills and Experience
  • Previous experience in a similar role within the hospitality industry is desirable, but not mandatory.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently, with a strong attention to detail and commitment to delivering high standards.
  • Flexibility to work various shifts, including evenings, weekends, and holidays, with a willingness to adapt to changing circumstances.
Benefits
  • Exclusive discounts for you, your friends, and family, including Valor team member rates at our UK hotels and discounted stays for friends and family.
  • Discounted meals while on duty, keeping you well-fuelled and energized throughout your shift.
  • Access to high-street discounts on a range of shops, experiences, and more, providing opportunities for personal growth and development.
  • Generous refer-a-friend bonuses, starting at £250, providing a rewarding incentive for successful referrals.
Career Growth and Development
  • Fully funded apprenticeship programs, providing opportunities for career advancement and skill development.
  • Internal development programs, designed to support your growth within your role and the company.
  • Monthly and annual team member service awards, recognizing and celebrating your achievements and contributions to the team.