IT Service Delivery Specialist
1 month ago
We are seeking a highly skilled IT Service Analyst to join our team at Legal & General. As an IT Service Analyst, you will play a key role in supporting the maintenance, improvement, and availability of IT services.
Key Responsibilities:- Collaborate with business teams, Group Technology, suppliers, and other L&G teams to govern and influence roles and methods of working to provide effective end-to-end service delivery.
- Minimise the impact of incidents by engaging in problem management, including root cause analysis and prioritisation of resolution, remediation, and prevention.
- Maintain the integrity of services through change by reporting and engaging in change and service readiness processes to advise, review, and approve.
- Support the improvement of availability and recovery by ensuring the CMDB and knowledgebases are maintained and updated, reflecting effective change, capacity, configuration, and availability management.
- Support continuous improvement culture by identifying potential improvements through work on all processes.
- Support assurance of the performance of application vendors, third-party suppliers, and internal suppliers of support services to ensure alignment to service levels.
- Experience in IT service management.
- A background in a Financial Services business would be beneficial.
- ITIL experience would be a significant advantage.
- Experience in collaborating with a variety of colleagues at different seniority levels.
- An understanding of the effective and appropriate use of process and improvement initiatives to instil good working practices and decision-making throughout the service lifecycle.
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
- Many discounts we offer – both for our own products and at a range of high street stores and online.
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart.
We strive to be open, mindful, and inclusive, so are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs. If you're open to finding out more, we'd love to hear from you.
-
Regional Service Delivery Specialist
1 day ago
Cardiff, Cardiff, United Kingdom Omega Resource Group Full timeJob Title: Regional Service Delivery SpecialistWe are seeking a skilled and experienced Regional Service Delivery Specialist to support installations across the Midlands area.About the CompanyOmega is working with a leading supplier of commercial lifting solutions in the retail, manufacturing, and distribution sectors. The company is expanding its Field...
-
Children's Services Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Service Care Solutions Full timeJob DescriptionService Care Solutions is seeking a dedicated Children's Services Specialist to join various teams and disciplines across Greater Cardiff Councils.Vacancies are available in multiple councils, offering full-time, hybrid, compressed, and part-time opportunities.Requirements include a degree in Social Work, current Social Work England...
-
Children's Services Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Service Care Solutions Full timeService Care Solutions is seeking a dedicated Children's Services Specialist to join their team in various councils across Greater Cardiff. This exciting opportunity allows individuals to make a meaningful impact in Child Protection and Safeguarding, Looked After Children, and Early Help.Vacancies are available in multiple councils, offering a range of...
-
IT Service Delivery Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Full timeJob DescriptionWe are seeking an IT Service Delivery Specialist to support the maintenance, improvement, and availability of IT services at Legal & General. The successful candidate will ensure ITL aligned processes are implemented by teams and suppliers, using metrics and problem analysis to identify, drive, and measure improvement.Key...
-
Service Delivery Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob Title: Specialist Lead HandlerJob Summary: We are seeking a highly skilled Specialist Lead Handler to join our Sales team. As a key member of our team, you will be responsible for providing exceptional customer service to all customers referred to Direct Sales, via email and telephone.Key Responsibilities:Proactively work towards consistently achieving...
-
Financial Management Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Service Care Recruit Full timeFinancial Management SpecialistService Care Solutions is seeking a highly skilled Financial Management Specialist to join their team in Cardiff. The ideal candidate will have a strong background in finance, team leadership, and a commitment to service excellence.Provide financial reports and analysis to support effective service delivery and planning.Monitor...
-
Cloud Infrastructure Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time £50,000Cloud Infrastructure SpecialistAre you looking for a challenging role that will allow you to grow professionally?InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment is seeking a Cloud Infrastructure Specialist to join our team. As a Cloud Infrastructure Specialist, you will be responsible for configuring and managing Veeam solutions for...
-
Cloud Infrastructure Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time £50,000Cloud Infrastructure SpecialistAre you looking for a challenging role that will allow you to grow professionally?InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment is seeking a skilled Cloud Infrastructure Specialist to join our team. As a Cloud Infrastructure Specialist, you will be responsible for configuring and managing Veeam...
-
Route Delivery Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a reliable Route Delivery Specialist to join our logistics team in Cardiff, United Kingdom. The successful candidate will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Deliver goods to customers across various...
-
IT Service Delivery Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Full timeJob DescriptionWe're seeking an IT Service Analyst to support the maintenance, improvement, and availability of IT services at Legal & General. This role will ensure ITL aligned processes are implemented by teams and suppliers, using metrics and problem analysis to identify, drive, and measure improvement.Key ResponsibilitiesCollaborate with business teams,...
-
Food Delivery Specialist Cardiff
2 weeks ago
Cardiff, Cardiff, United Kingdom Coppa Club Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Food Delivery Specialist to join our team at Coppa Club in Cardiff.As a Food Delivery Specialist, you will be responsible for ensuring seamless service and delivering delicious dishes to our guests in a timely and efficient manner.We offer a range of benefits, including a referral scheme,...
-
Healthcare Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Capita Health Assessment Advisory Service Full timeJob DescriptionAs a Healthcare Specialist at Capita Health Assessment Advisory Service, you will play a vital role in evaluating the health conditions and disabilities of individuals, providing recommendations to support informed decision-making.About the RoleConduct thorough assessments of claimants' health conditions and disabilities, using your clinical...
-
Healthcare Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Capita Health Assessment Advisory Service Full timeAbout the RoleCapita Health Assessment Advisory Service is seeking a skilled Healthcare Specialist to join our team. As a Functional Health Assessor, you will play a crucial role in evaluating the health and disability of individuals, providing recommendations to support their well-being.Key ResponsibilitiesConduct thorough assessments of individuals' health...
-
Healthcare Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Capita Health Assessment Advisory Service Full timeAbout the RoleWe are seeking a skilled Healthcare Specialist to join our team at Capita Health Assessment Advisory Service. As a Healthcare Specialist, you will play a crucial role in conducting initial reviews, paper-based, face-to-face, video or telephone assessments to evaluate how a claimant's health condition or disability affects their day-to-day...
-
Cloud Infrastructure Specialist
1 month ago
Cardiff, Cardiff, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time £50,000Unlock Your Career Potential in Cloud and IT InfrastructureAre you ready to take your career to the next level in a thriving business that supports professional growth? Do you want to work with first-class customers offering exceptional technical services? We're looking for a talented individual to join our team as a Cloud Infrastructure Specialist, where...
-
Project Delivery Specialist
4 days ago
Cardiff, Cardiff, United Kingdom LDMS Full timeRole OverviewWe are seeking a skilled Project Delivery Specialist to join our team at LDMS, a leading fintech company in the digital lending software market.About UsLdms is part of the LC Financial Holdings group, a 4-pillar organization with over 2,000 employees across Europe. With a proven track record of providing world-class credit expertise spanning...
-
Service Delivery Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom BJSS Full timeAbout the RoleOur Managed Services team at BJSS is seeking a dedicated Service Delivery Manager to support our continued growth and client-centric approach. This is a unique opportunity to join a brilliant team of individuals who empower people to do amazing things.As a Service Delivery Manager, you will lead one or more managed service engagements for our...
-
Senior Delivery Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom M Group Services Full timeAbout the RoleMorrison Water Services is seeking a Senior Delivery Manager to lead our Welsh Water, Wastewater Framework. This is a strategic leadership role, responsible for leading the bid and tender activity and mobilisation works throughout the Welsh Water Operational area.As the Wastewater Delivery Manager, you will be responsible for managing resource...
-
Senior SAP Solution Architect
4 weeks ago
Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Careers Full timeJob Description:We are seeking a highly skilled SAP Solution Architect to join our dynamic team in the Enterprise Applications tower. The ideal candidate will have 7+ years of experience in software design or technical delivery leadership roles with SAP Solutions.Key Responsibilities:* Design and propose high-quality, scalable solutions aligned with industry...
-
Healthcare Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Capita Health Assessment Advisory Service Full timeAbout the RoleWe are seeking a skilled and compassionate Healthcare Specialist to join our team at Capita Health Assessment Advisory Service. As a Healthcare Specialist, you will play a vital role in conducting initial reviews, paper-based, face-to-face, video or telephone assessments to evaluate how a claimant's health condition or disability affects their...