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Senior Care Administrator

2 months ago

Barnstaple, Devon, United Kingdom Children's Hospice South West Full time
About the Role

We are seeking a highly organized and experienced Administrator to join our team at Little Bridge House, a unique and supportive environment providing hospice care for children with life-limiting conditions and their families.

Key Responsibilities
  • Support the Head of Care, hospice Doctor's, and care team with administrative and secretarial duties
  • Deal with incoming calls from families and professionals, and assist with the administration of the referral process for children
  • Maintain the care database, produce reports, and ensure accurate records of children using our service
  • Supervise paid and voluntary administrative support as required
Requirements
  • Ability to work independently, prioritize workloads, and maintain attention to detail
  • Strong communication skills, with experience of organizing a busy office
  • Strong IT skills, including MS Excel, Word, PowerPoint, and Outlook, and experience using databases
  • Experience working in a health or social care setting, with a thorough understanding of confidentiality
What We Offer
  • 33 days (plus bank holidays) holiday entitlement, increasing with service
  • Enhanced sick pay scheme, rising up to 6 months full and 6 months half pay
  • Personal pension scheme with 7% employer contribution
  • Family-friendly policies, with enhanced maternity/adoption pay
  • Occupational health, wellbeing, and counselling services, and employee assistance programme
  • Group life insurance scheme
  • Training and development opportunities
  • A supportive and inclusive environment
  • A chance to make a real difference