Estate Support Assistant
4 weeks ago
About the Role
We are seeking a Casual Estates Support Assistant to provide holiday and sickness cover for key Estates functions at our Stratford-upon-Avon office. As a key member of the team, you will ensure a high level of customer service and building safety and security during periods of staff absence.
Key responsibilities include:
- Providing excellent customer service to visitors to 39 Waterside and the RST
- Operating the switchboard phone systems and greeting callers professionally and efficiently
- Welcoming visitors, staff, and company to the RST or 39 Waterside offices in a courteous manner and dealing with their enquiries professionally and efficiently
- Issuing visitor passes as appropriate
- Playing a key role in the building evacuation plans, following set procedures and managing assembly points during evacuations
- Conducting 999 calls as required
About the Team
We are a strong team that takes great pride in the service we provide. We are committed to cultivating a diverse and inclusive workplace culture and welcome applications from candidates of all backgrounds, identities, and lived experiences.
About the Royal Shakespeare Company
We are a leading theatre company in the UK, based in Stratford-upon-Avon. We produce a wide range of productions, from classical plays to contemporary works. Our team is passionate about delivering exceptional performances and experiences for our audiences.
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