Hospitality Services Coordinator
3 weeks ago
At Aloft London Excel, we pride ourselves on delivering exceptional experiences to our guests. As a Hospitality Services Coordinator, you will play a key role in ensuring that every guest feels welcome and valued.
About the RoleThis position involves coordinating hospitality services across the hotel, including front desk, housekeeping, and food and beverage operations. You will be responsible for managing day-to-day activities, responding to guest requests, and resolving any issues that may arise.
As a Hospitality Services Coordinator, you will have the opportunity to develop your skills in customer service, communication, and problem-solving. You will work closely with our hospitality team to ensure that every guest has an exceptional stay.
We estimate that this role would suit someone who has around £30,000 - £40,000 per year based on the location and requirements.
Key Responsibilities:- Coordinate hospitality services across the hotel, including front desk, housekeeping, and food and beverage operations
- Manage day-to-day activities, respond to guest requests, and resolve any issues that may arise
- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with our hospitality team to ensure seamless service delivery
We offer a competitive salary, excellent training opportunities, and a dynamic working environment. If you are a friendly and efficient individual with a passion for hospitality, we encourage you to apply.
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