Healthcare Operations Coordinator

1 month ago


Leeds, Leeds, United Kingdom The LivingCare Group Full time
Job Title: Healthcare Operations Coordinator

Estimated Salary: £25,000 - £30,000 per annum.

The LivingCare Group is seeking a highly organized and skilled individual to fill the role of Healthcare Operations Coordinator. This position will be based in Leeds and will require strong communication and problem-solving skills to manage post-clinic administration efficiently.

  • Main Responsibilities:
    • Manage post-clinic administration, ensuring timely completion of tasks and maintaining accurate records.
    • Making onward referrals where required, utilizing IT systems to facilitate smooth patient transitions.
    • Responding to enquiries, providing exceptional customer service to patients and stakeholders.
    • Managing patient booking follow-up from clinics, ensuring seamless appointment scheduling.
    • Administering related tasks to patient appointments, including data entry into SystmOne.
    • E nsuring all processes are completed for patients booking appointments, guaranteeing a positive experience.
    • Tracking waiting times and escalating when necessary, promoting efficient clinic operations.
Requirements
  • Necessary Skills and Qualifications:
    • Experience of clinical administration with a proven track record of managing complex workflows.
    • IT literacy, specifically proficiency in SystmOne and other relevant software.
    • Exceptional multi-tasking abilities, prioritizing tasks effectively to meet deadlines.
    • A caring and empathetic approach, essential for delivering outstanding patient care.
    • Considerate and compassionate attitude, providing a warm welcome to patients.


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