QSR Team Lead
3 weeks ago
Company Overview
">Eataly Retail UK Limited is a leading retailer in the Quick Service Restaurant market, known for its high-quality products and exceptional customer service. As a QSR Supervisor, you will be part of our team that strives to deliver an outstanding customer experience while maintaining high operational standards.
Estimated Salary: £32,000 - £42,000 per annum
">Job Description
">The ideal candidate will have proven experience as a QSR Supervisor or similar role in a fast-paced, high-volume environment. They will possess excellent leadership, communication, and problem-solving skills, with a strong understanding of food safety and hygiene regulations.
Key Responsibilities:
">- ">
- Supervise and coordinate the activities of the QSR team to ensure efficient and seamless operations">
- Train, motivate, and lead staff members to provide outstanding customer service">
- Maintain cleanliness and hygiene standards throughout the restaurant, adhering to health and safety regulations">
- Handle customer inquiries and resolve any complaints in a timely and professional manner">
Required Skills and Qualifications
">Proven experience as a QSR Supervisor or similar role in a fast-paced, high-volume environment
">Excellent leadership, communication, and problem-solving skills
">Strong understanding of food safety and hygiene regulations
">Able to work well under pressure and manage multiple tasks simultaneously
">Flexibility to work various shifts, including weekends and holidays
">Knowledge of point-of-sale systems and inventory management practices
">A passion for delivering exceptional customer service and maintaining high operational standards
">Benefits
">Eataly Retail UK Limited offers a range of benefits to its employees, including:
">- ">
- 40 hours contract with overtime paid">
- Tronc Scheme">
- 30-day holiday allowance that increases with the length of service (pro-rata)">
- Free meal on shift">
- Internal career progression and global opportunities across Eataly stores">
- 20% employee discount across retail, bars, and restaurants">
- Discounted Gym memberships">
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being">
- MyEataly - our own benefit portal offering free discounts, rewards, and cashback programs">
- Refer a Friend scheme earning up to £300 per person">
- Cycle to work scheme">
- No interest technology loans">
- Employee assistance program">
Others
">If you are a motivated and experienced QSR Supervisor looking for a new challenge, please apply for this exciting opportunity to join our team at Eataly Retail UK Limited.
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