QSR Supervisor

22 hours ago

London, United Kingdom Eataly Retail UK Limited Full time

We are seeking an experienced and dynamic Quick Service Restaurant (QSR) Supervisor to join our team. You will oversee the daily operations of our QSR area within the store, ensuring exceptional customer service, managing staff, and maintaining high levels of cleanliness and organization. Additionally, during the summer season, you will have the opportunity to lead the team in our outdoor restaurant, providing a unique and exciting challenge for the right candidate.

Key Responsibilities:

  • Supervise and coordinate the activities of the QSR team to ensure efficient and seamless operations
  • Train, motivate, and lead staff members to provide outstanding customer service
  • Monitor and maintain inventory levels, ensuring adequate stock for daily operations
  • Maintain cleanliness and hygiene standards throughout the restaurant, adhering to health and safety regulations
  • Handle customer inquiries and resolve any complaints in a timely and professional manner
  • Assist with staff scheduling and rotations to meet business demands
  • Collaborate with the management team to develop and implement strategies to improve operations and customer satisfaction
  • Monitor and report on key performance indicators, such as sales, customer satisfaction, and staff performance

THE PERKS OF BEING AN EATALIAN...

  • 40 hours contract. Overtime is paid.
  • Tronc Scheme.
  • 30-day holiday allowance that increases with the length of service (pro-rata).
  • Free meal on shift.
  • Internal career progression and global opportunities across the Eataly stores.
  • 20% employee discount across retail, bars, and restaurants.
  • Discounted Gym memberships.
  • WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
  • MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
  • "Refer a Friend" and earn up to £300 per person.
  • Cycle to work scheme.
  • No interest technology loans.
  • Employee assistance program.
  • And much more available through our benefits platform.

Requirements
  • Proven experience as a QSR Supervisor or similar role in a fast-paced, high-volume environment
  • Excellent leadership, communication, and problem-solving skills
  • Strong understanding of food safety and hygiene regulations
  • Ability to work well under pressure and manage multiple tasks simultaneously
  • Flexibility to work various shifts, including weekends and holidays
  • Knowledge of point-of-sale systems and inventory management practices
  • A passion for delivering exceptional customer service and maintaining high operational standards

AMRT1_UKCT

  • QSR Supervisor

    21 hours ago

    London, United Kingdom Eataly Retail UK Limited Full time

    We are seeking an experienced and dynamic Quick Service Restaurant (QSR) Supervisor to join our team. You will oversee the daily operations of our QSR area within the store, ensuring exceptional customer service, managing staff, and maintaining high levels of cleanliness and organization. Additionally, during the summer season, you will have the opportunity...

  • Restaurant Supervisor

    6 months ago

    London, United Kingdom Eataly UK Full time

    The aim of the Restaurant Supervisor is to provide support with the day-to-day operations in your assigned restaurant and support the Assistant QSR Manager in leading the team. To Supervise the front of house team’s daily activities in accordance with Eataly’s policies and objectives to ensure guest satisfaction, profitability, and a positive,...

  • Front of House Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Mise en Place Full time

    Job Description SummaryThis position requires a hands-on manager with experience in QSR environments, particularly in burger restaurants. Key responsibilities include running day-to-day operations, managing back-office duties, and providing exceptional customer service.

  • Team Members

    6 months ago

    London, United Kingdom Which Wich Superior Sandwiches Full time

    Calling all Wich Makers! Which Wich Superior Sandwiches, the highly successful US fast-casual Superior Sandwich operator with over 300 locations worldwide is expanding its UK footprint! We care about our people and we’re looking for more great people to join us on our UK journey. We have Full-time and Part time Team Member and Supervisor vacancy in our...

  • Quick Service Retail Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Intertek Full time

    Job Overview:We are seeking a talented and experienced Quick Service Retail Supervisor to join our team at Intertek.The successful candidate will have a strong background in retail or quick service restaurant management, with a focus on supervising and managing teams. You will be responsible for driving business growth, improving customer satisfaction, and...

  • Supervisor - Westfield

    1 week ago

    London, United Kingdom SushiDog Full time

    Supervisor - WestfieldABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable,...

  • Supervisor - Soho

    1 month ago

    London, United Kingdom SushiDog Full time

    Supervisor - SohoABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable, grab-and-go...

  • Supervisor - Bank

    2 weeks ago

    London, United Kingdom SushiDog Full time

    Supervisor - BankABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable, grab-and-go...

  • Supervisor - Bank

    2 weeks ago

    London, United Kingdom SushiDog Full time

    Supervisor - BankABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable, grab-and-go...

  • Supervisor - London Bridge

    2 days ago

    London, United Kingdom SushiDog Full time

    Supervisor - London BridgeABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable,...

  • Restaurant General Manager

    4 weeks ago

    London, Greater London, United Kingdom Thunderbird Fried Chicken Full time

    The Thunderbird story began in the UK in 2017, and what started as a passion for serving great food quickly became a fried chicken phenomenon that has swept the nation. Now, with multiple restaurants across the country, we're looking for a seasoned professional to help us share our Fried Gold with the world.Key ResponsibilitiesManage your restaurant's P&L...

  • Assistant Manager

    1 month ago

    London, United Kingdom SushiDog Full time

    Assistant Manager - SohoABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable,...

  • Assistant Manager

    1 month ago

    London, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in King's Cross Central. You will join us on a full-time, permanent contract with the salary going up to £33,000 per annum plus an amazing, achievable bonus worth up to £7,000 per year.Benefits we offer our Assistant Manager:•    The opportunity for flexible...

  • Assistant Manager

    3 weeks ago

    London, United Kingdom SushiDog Full time

    Assistant Manager - BankABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable,...

  • Assistant Manager

    2 months ago

    London, United Kingdom Sushidog Full time

    Assistant Manager - Baker StreetABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly,...

  • Assistant Manager

    1 month ago

    London, United Kingdom SushiDog Full time

    Assistant Manager - SohoABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable,...

  • Assistant Manager

    1 month ago

    London, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in King's Cross Central. You will join us on a full-time, permanent contract with the salary going up to £33,000 per annum plus an amazing, achievable bonus worth up to £7,000 per year.Benefits we offer our Assistant Manager:•    The opportunity for flexible...

  • Assistant Manager

    3 weeks ago

    London, United Kingdom SushiDog Full time

    Assistant Manager - BankABOUT USStarting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable,...

  • Assistant Manager

    6 months ago

    London, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Westfield Shepard's Bush. You will join us on a full-time, permanent contract with the salary going up to £35.000 per annum plus an amazing, achievable bonus worth up to £7,000 per year.Benefits we offer our Assistant Manager:•    The opportunity for flexible...