Claims Technician

1 day ago

Cardiff, Cardiff, United Kingdom Sedgwick Full time
About This Opportunity

This is an exciting opportunity to join Sedgwick as a Desktop Motor Engineer.

In this role, you will be responsible for supporting the engineering team in the Claims department.

Your primary goal will be to ensure that motor vehicles are repaired to their pre-accident condition, using the most appropriate repair methods at the correct cost.

You will work closely with customers, both internal and external, to deliver exceptional quality of service.

Job Description

The successful candidate will be responsible for:

  • Negotiating and agreeing on correct repair methodologies, ensuring costs are accurate.
  • Liaising directly with customers, negotiating total loss settlements, and working to agreed timescales and business parameters.
  • Ensuring that motor vehicles are repaired to their pre-accident condition, using the most appropriate repair methods at the correct cost.
Key Skills and Qualifications
  • You must be accredited to ATA standards of work or working towards accreditation.
  • You must have experience in vehicle construction and repair techniques.
  • You must have understanding of Bodily Injury and Liability claims.
  • You must have competent understanding of insurance principles.
  • You must be competent in the use of repair Estimating Systems (Audatex).
Benefits and Perks
  • We offer structured programmes with clear timescales and transparent career pathways.
  • We support fully funded professional qualifications with rewards.
  • We offer truly flexible working, a mix of office and home.
  • The salary range for this role is £60,000 - £70,000 per annum.
  • You will join an appropriate incentive scheme.
  • We offer fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential).
  • We provide Employee Assistance Programme for employee wellbeing.
  • We offer Life assurance.
  • We offer Group Income Protection.

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