General Manager Designate

2 weeks ago

Southampton, Southampton, United Kingdom Harper's Steakhouse Full time

About the Role

We are seeking a skilled General Manager Designate to join our team at Harper's Steakhouse. As a General Manager Designate, you will be responsible for the overall management of our pub, ensuring that our high standards of service and quality are consistently met.

Key Responsibilities

  • Lead by example with a hands-on approach to training, coaching, and development of the team
  • Engage with the local community to develop and improve repeat business, improve the reputation, and ensure the pub is an essential pillar within the community
  • Inspire a passion for delivering great food and service culture throughout the team
    • Overall responsibility for the Health and safety of guests, team, and visitors through constant administration of fire procedures, kitchen, and Health & safety assessments
    • Ensure as the DPS, that standards comply with the license
    • Overseeing all ordering to ensure it is in line with requirements while controlling stock and wastage levels
    • Preparing team rosters at least 2 weeks in advance and inline with the company's labour budgets

Requirements

  • Whilst previous experience as a General Manager of Gastro style pub would be an advantage, an experienced Deputy Manager with business hold experience looking for development into the General Manager role
  • Consistent approach to driving the team to achieve the highest levels of guest service at all times
  • A strong leader and motivator to foster effective team working in line with the company vision and direction
  • Passionate about hospitality and delivering exceptionally high-standard of service
  • Highly motivated, proactive, and reliable
  • Available to work up to 48 hours per week including evenings, weekends, and bank holidays
  • Financial understanding, experience working with P&L's, sales, and labour budgeting
  • The Right to Work in the UK

What We Offer

  • Up to £45,000 per annum plus Tronc + Travelling expenses
  • Flexible shift patterns
  • Up to 33% off meals taken off duty for you and up to 6 guests
  • 33% off our hotel accommodation & 20% for Friends and Family
  • Management Apprenticeship scheme enrolment
  • Development program with a clear pathway
  • Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of your lifestyle
  • Service Awards
  • A Birthday Gift
  • Refer a friend and Chef recruitment incentives of up to £1000

About Us

Harper's Steakhouse is a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high-quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well.

Why Join Us

We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us. Our company is big enough to support you but small enough to care about your individual needs.

Travel Requirements

To be a General Manager Designate, you must be able to drive and are happy to travel around the Upham Estate which is based in Hampshire & Surrey. You may work in one of our pubs for a day, a week, or you may do a more long-term hold.

What We're Looking For

We are looking for a skilled General Manager Designate who is passionate about delivering great food and service culture throughout the team. If you have a strong leadership and motivational style, and are able to drive the team to achieve the highest levels of guest service at all times, then we would love to hear from you.

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