Personal Shopping Assistant
2 months ago
About the Role
Giant Eagle is seeking a highly motivated and customer-focused individual to join our team as a Curbside Personal Shopper. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests.
Key Responsibilities
- Accurately select, bag, and stage grocery orders for guests, ensuring timely and efficient delivery.
- Provide unparalleled guest service, consistently striving to delight and surprise our guests, vendors, and stakeholders.
- Assist with the collection, loading, and acceptance of payment for customer pick-up and delivery orders.
- Provide assistance with online grocery customers via phone and in-person, ensuring a positive and personalized experience.
- Collaborate with fellow team members to achieve exceptional customer satisfaction and drive business growth.
- Stay up-to-date with product knowledge and store offerings, enabling you to provide expert recommendations and solutions to our guests.
- Maintain a safe and clean work environment, adhering to company standards and protocols.
- Meet or exceed productivity and quality standards, ensuring efficient use of time and resources.
Requirements
- 0-6 months of experience in a retail or customer-facing role.
- Working towards a high school diploma or equivalent.
- Ability to lift up to 50 pounds and stand for long periods.
- Age requirement: at least 16 years old.
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