Student Support Specialist

2 weeks ago


Carlisle, Cumbria, United Kingdom NCG Full time

The Vacancy

We are recruiting a Student Support Specialist to facilitate access to resources and support students and staff at NCG.

Key Responsibilities:

  • Support and guide users in accessing resources and IT equipment within the Student Zone.
  • Assist in implementing learner engagement strategies and enrichment activities.
  • Be proactive in developing new ideas and implementing new initiatives within the Student Zone.
  • Develop and maintain 'how to guides' for the use of a range of resources held in the Student Zone.
  • Process resources within the Student Zone, ensuring all learning resources are maintained and updated accordingly.

Requirements:

  • Strong IT and resource management skills.
  • Excellent communication and organisational abilities.
  • Ability to support and engage learners effectively.

For further information about this opportunity to work at NCG, please refer to the attached job description.



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