Retail Operations Manager
1 month ago
About the Job
As a Senior Retail Supervisor at University Hospitals of Derby and Burton NHS Foundation Trust, you will have the opportunity to lead a retail team across various sites. Your passion for retail and sales will drive your success in managing the retail units, promoting income generation, and ensuring excellent customer service.
Key Responsibilities
- Recruit, supervise, train, and direct a retail team across multiple outlets and hospitality events.
- Maintain high standards of food hygiene and safety, adhering to Trust Food Safety Policy and legal requirements.
- Oversee the ordering and receipt of goods, managing stock levels within budget.
- Conduct regular audits to ensure 100% compliance with food safety and health & safety regulations.
- Enhance customer satisfaction by working closely with teams to deliver exceptional service.
Requirements
To succeed in this role, you must have:
- A strong background in retail management, with at least 5 years of experience.
- Advanced IT literacy, including Microsoft Office Suite.
- Food Safety Level 3 certification.
- Team leading or supervising qualification.
What We Offer
We provide a competitive salary of £35,000 - £45,000 per annum, depending on experience, as well as opportunities for professional development and leadership growth. Enjoy our employee benefits package, including an employee assistance program, discounted gym membership, and onsite fitness classes.
About Us
University Hospitals of Derby and Burton NHS Foundation Trust is a trusted organisation dedicated to providing exceptional care to our communities. Our core values of Compassion, Openness, and Excellence guide our work, and we strive to deliver outstanding patient experiences through innovation and teamwork.
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