Family Support Professional

2 weeks ago

Sutton, United Kingdom Rainbow Trust Children's Charity Full time
About the Role

We are seeking a highly skilled and compassionate Family Support Worker to join our team at Rainbow Trust Children's Charity. As a Family Support Worker, you will play a vital role in providing expert practical and emotional support to families who have a child with a life-threatening or terminal illness.

Key Responsibilities
  • Provide needs-led emotional, social, and practical support to families, working in partnership with health, education, and social care professionals.
  • Take responsibility for delivering a high-quality family support service, ensuring that families receive the support they need to make the most of their time together.
  • Work collaboratively with the Family Support Manager and other team members to ensure the delivery of a high-quality service.
  • Develop and maintain relationships with families, understanding their unique needs and circumstances.
  • Provide bereavement support to families, understanding processes of grief, loss, and change, and helping others to deal with its impact.
Requirements
  • Experience in child health, education, or social care, with a recognized qualification in education, health, or social care.
  • A warm, inclusive approach to achieving goals quickly and correctly.
  • Practiced in child protection, information sharing, and data protection, with the ability to lead by example.
  • Practical and people-oriented, with the ability to work at a fast pace while maintaining accuracy.
  • A persuasive and open communicator, with the ability to work collaboratively with the team and volunteers.
What We Offer
  • Flexible working hours to balance home and working life.
  • 25 days of annual leave plus public holidays, rising to 26 days after 1 year, 27 days after 5 years, and 30 days after 11 years.
  • Employee Assistance Programme with access to remote GP, counselling, physiotherapy, and resources to support mental health and financial wellbeing.
  • Company car for front-line care posts.
  • Access to the Blue Light Card Scheme and other rewards and discounts.
About Us

Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together. We provide expert practical and emotional support where it is needed, for as long as it is needed. We believe that no family should go through this alone, so we are here to change that.

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